FAQ


How do you supervise your caregivers?

Care Xpertz uses an advanced Real Time Caregiver Monitoring System that requires our caregivers to clock in and out through the telephone utilizing GPS tracking; thus, allowing us to effectively track hours and confirm attendance in real time. To ensure utmost client satisfaction, our system will immediately notify us if a caregiver has not clocked in or out as scheduled. In addition, Care Xpertz conducts routine visits and random management quality assurance check-ins so our clients receive the best possible in-home care.


How quickly can you have a caregiver to my residence?

We understand the unexpected and urgent need that often presents itself. We stand at ready with pre-screened and qualified caregivers on stand-by always. Our Rapid Response Program ensures that a member of our team will meet you in person within hours of your initial request. We will provide a qualified caregiver within that day. We are so committed to this service that we guarantee it and back it up with a 2 hour of free service if we fail to meet that requirement.
This summarized who we are and what we stand for. Does this sound like what you have been looking for? We are available 24 hours per day and 7 days per week. Call us and let us give you a free in-home consultation. There is no obligation.
If you are tired of over-priced and under-qualified caregivers that seem to only care about your money, let us show you how caregiving should be done. Call us today. You have nothing to lose and everything to gain.


What are some of the things you do for my community?

Care Xpertz understands the importance of giving back to the community in which we work and live. That is why we are committed to making a positive impact. Our ambition includes holding charity events, donating, and volunteering. Some of our efforts include contributions of proceeds to charities,
hosting community events, and community philanthropy.


What is the minimum number of hours of service per day?

Though the normal minimum service day is 3-5 hours for most caregiving services, we set our minimum at 2 hours. We understand there are times when you just need to take care of a quick errand and do not need a caregiver for 5 hours. This is another way we strive to make our services fit in with your life.


What makes Care Xpertz different than other non-medical caregiving companies?

Care Xpertz provides a variety of advantages that our competitors cannot offer on one platform. There is always someone to take your call and assist you any time of the day or night (even on holidays).
We provide excellent non-medical in-home care and the best customer service at a cost effective minimum hourly requirement of service per day. Care Xpertz gives back to the community. We donate part of all proceeds to charity.
Only the most trusted and compassionate caregivers make it through our rigorous multi-point screening process.
We are the nest, because we hire the best.


We’ve been there. We understand.

Everything we do is driven by our universal mission: to enhance the lives
of aging adults & their families.