OUR CAREGIVERS


BONDED & INSURED

Care Xpertz insures and bonds all our Caregivers. This bond and insurance protects clients and their families from liability lawsuits.
We are aware that homeowner’s insurance may not fully cover some job-related injuries unless it is specified. Our Care Xpertz caregivers are company employees and are also covered by the general and professional liability insurance, and worker’s compensation.
All Care Xpertz caregivers are licensed to drive and are insured with their own auto insurance coverage to cover all costs incurred from an accident. Our caregivers are also bonded so that, in the event of a theft or damage to property, our clients can be fully compensated.
Care Xpertzprovides responsible and the highest quality of in home care. You can have the ultimate peace of mind knowing that all our caregivers are bonded and insured.


SCREENING PROCESS

Care Xpertz carefully screens and interviews all caregivers which they employ. They are carefully and rigorously screened. However, there is more to placing a caregiver – like education and experience. Care Xpertz carefully places the caregiver in an environment where they excel. Care Xpertz works hard to place a caregiver where they fit in and where their personality matches that of the family with which they work. This type of placement is what allows the caregiver and the family to enjoy and appreciate their new situation. We strive to place the right caregiver with the right family for a successful union.

The following list is just some of the requirements in our qualifying process:

  • Must have care giving experience and be certified by the Department of Public Health
  • Must provide proof of their qualifications and skills as well as their experience
            ○   All references verified
  • Must pass a competency examination regarding the handling of emergency situations
  • Must pass OSHA examination regarding blood borne illness and pathogens
  • Must pass HIPPA examination regarding patient privacy and legal obligations
  • Must pass driver safety test if driving will be included in job duties
            ○   Includes the review of the Department of Motor Vehicle records
  • Tested on core values, integrity and ethics
  • Must pass Care Xpertz orientation and testing on company policies and procedures
  • Must pass physical capabilities assessment
  • Screening regarding knowledge of care with disease, and physical limitations
  • Tested for tuberculosis including chest x-rays if necessary
  • Must pass Care Xpertz transfer training


LEGAL

  • All Care Xpertz caregivers are subject to a nationwide criminal background check
  • Social Security Cards and identity verified
  • Checked through the Office of Inspector General Fraud and Exclusions
  • Must pass a Nationwide Sex Offenders screening

Our Care Xpertz Caregivers Are all Insured, Bonded, and under the cover of Worker’s Compensation.


COMPATIBILITY GUARANTEE

Care Xpertz believes that there should be a harmonious relationship between the caregiver and the loved one to improve the overall well-being of the loved one. Our special matching process is comprised of five dimensions of compatibility which include:

  • Specific Care Needs
  • Schedule
  • Personal Preferences
  • General Interests
  • Personality

Using this methodology, we easily create matches that last a lifetime and grow into true friendships.

Care Xpertz caregivers are experienced to work with clients of all types across the personality spectrum. It does not matter whether a senior is a gregarious socialite or a stalwart veteran, we will work with your loved one who simply needs compassion. Also, if our clients feel comfortable with a different Caregiver, we can re-evaluate and re-assign at no extra cost to the client.


SPECIFIC CARE NEEDS

At Care Xpertz, our Caregivers are experienced in providing in-home care for our patients with a wide range of diagnoses which includes, renal disease, Alzheimer’s, cardiovascular disease, diabetes, dementia, Diabetes, chronic obstructive pulmonary disease, and Cancer. Our caregivers provide diagnosis-specific care required for the health of your loved one and minimize their symptoms, helping them to feel better. They also create meal plans and an activity log which is suitable to their needs. Our Nutrition Xpertz program consists of a mixture of appetizing recipes for the different diagnosis and helps our caregivers provide the required care for your loved one.


SCHEDULE

Care Xpertz ensure that our clients are matched with skilled Caregivers who can accommodate their schedule and transport them to medical appointments when needed. Do you have a loved one who requires constant hospital visits? Care Xpertz can ensure that they meet all appointments.


PERSONAL PREFERENCES
Our Caregivers speak different languages which include, but are not limited to:

  • Spanish
  • Japanese
  • Russian
  • Italian
  • Mandarin
  • Tagalog
  • Arabic
  • Farsi
  • Vietnamese

We can match your loved one with a caregiver who they can verbally connect with and be safe around. All our caregivers are trained on verbal and nonverbal compassionate communication to foster a positive relationship between our company and clients. Our caregivers also prepare meals according to the cultural and religious need of our clients, it doesn’t matter if it is vegetarian or halal / kosher meals. Our Nutrition Xpertz program also includes recipes that foster good health through various kinds of food from around the world.


GENERAL INTERESTS
Our caregivers participate in the general interest and hobby of your loved one to stimulate the mental capacity. Activities such as:

  • Sport Conversations
  • Reading
  • Reminiscing
  • Games
  • Crossword Puzzles
  • Dog Walks
  • Café Visits
  • Or Any Other Similar Interests

At Care Xpertz, we specifically match a client to a caregiver with similar interests to ensure the compatibility between our caregivers and our clients. Our caregivers become close to your loved one and may develop a life-time bond, all of which will give your loved one a better mindset and good health.


PERSONALITY

Our caregivers are skilled and can connect with everyone according to each personality, whether they are introverted or extroverted. Our account managers provide the necessary support to our caregivers to match every personality of your loved one. If your loved one is friendly and personable or chatty and energetic or reserved and sensitive, we have a perfect match for them at Care Xpertz. At Care Xpertz, we understand the necessity of matching caregivers to clients because this fosters a bond between them and ultimately improves the mental and physical health of your loved one. Your loved one who is introverted may also be more comfortable with a caregiver of similar personalities and comfort is necessary for the wellbeing of your loved one.


We’ve been there. We understand.

Everything we do is driven by our universal mission: to enhance the lives
of aging adults & their families.